Privacy Policy
Because no payment is required for the trial period, no refunds apply during the trial.
For paid subscriptions:
- No refunds are issued for partial billing periods.
- No refunds are provided for lack of matches or changes in personal circumstances.
If a paid account is removed for violating Community Standards:
- Remaining full unused months will be refunded.
- Partial months are not refunded.
Technical Issues
If a verified technical failure prevents access to core paid features for an extended period:
- We may issue a service credit or partial refund at our discretion.
- Temporary outages or minor disruptions do not qualify.
Chargebacks
Chargebacks without first contacting support may result in account suspension and submission of transaction records to the payment processor.
